CRM stands for Customer Relationship Management.
It’s an innovative technology used to oversee communications with customers and prospects. Our CRM specialists will assist your organization with building customer connections and smoothing out processes so you can increment deals, further develop customer relationships, and increment productivity. We likewise embrace the force of progress to make 360° value by putting the cloud at the center of your business. Our methodology puts your business needs first, making industry-explicit answers for getting you moved to — and profiting from the cloud directly.
The Cloud :
The cloud is a term used to describe the use of networked computers to store and process digital information. This information can then be accessed from anywhere in the world through an internet connection via web-based CRM applications. The cloud also enables users to coordinate together across different platforms, each accessing the same, constantly updated information, all without the need for expensive in-house hardware installation or maintenance. In short, the cloud brought with it a means by which companies could unify their customer-service strategies.
CRM in The Cloud :
Today’s CRM is a comprehensive, heavily automated solution for all aspects of the customer journey. And by improving the customer experience, organizations that invest in CRM are seeing extremely positive results. In fact, the average ROI for companies that invest in CRM is $5.60 for every single dollar spent. Taken all together, CRM is a universally beneficial solution to the issue of customer relationships, and will doubtless remain an essential factor in business success for years to come. Gartner even predicts that the global CRM market will have risen to a worth of $37 billion by 2017. However, before an organization can begin to reap the benefits of advanced CRM software solutions, it must first understand the features, functions, and capabilities that make CRM valuable. This will make it possible to better determine which tools and CRM solutions are the correct fit for a particular business.
Why Choose Salesforce CRM? Salesforce offers a wide variety of CRM categories and systems to meet your needs, including Sales Cloud, Marketing Cloud, Service Cloud, Analytics Cloud, Data Cloud, Community Cloud, App Cloud, and IoT, serving more than 150,000 customers.
The only CRM that offers the full range of features and functionality, at a cost that is scalable to fit any business, is Salesforce. And, with the free 30-day trial offered to all new prospective clients, that’s a truth that you’ll be able to discover for yourself. Still, you may be wondering what other advantages there are in choosing Salesforce CRM. Let’s take a moment and identify a few:
Salesforce CRM Grows Revenue To grow revenue, you need more than a simple customer relationship management application—you need Salesforce. Managing contacts is just the beginning. With the world’s #1 CRM, you can track all sales activity—every lead, opportunity, and customer—and take action from wherever you are, enabling you to spend more time selling to the people who are interested, armed with their personal marketing data and social insights.
Salesforce Is Customer Focused With our pay-as-you-go model, the price of success is dramatically lower. These and other advantages show that Salesforce is focused on providing you a superior service, at a price that you can afford. Read real reviews of Salesforce CRM
Salesforce Is Fully Cloud-Based As mentioned above, basing a CRM solution in the cloud means that users can access its full functionality, without having to install costly in-house hardware or computer servers. No hardware means you’ll be up and running and positively impacting your business in no time at all. With Salesforce CRM software, everything comes to you—accounts and contacts, leads and opportunities, forecasting, analytics, contact management, notifications, etc.—creating a powerful workflow built on the App Cloud, so you can customize the Sales Cloud to your business requirements. Here’s why Salesforce is the #1 CRM for all businesses
Salesforce Offers a Complete Customer Management Solution Salesforce software is fully mobile and covers every customer touchpoint and every stage of the customer lifecycle, so you can close deals, log calls, and do it all from wherever you are. At the same time, sales-activity tracking ensures instantaneous customer updates, so there are no surprises when you’re on the road. Compare features of Salesforce CRM
Salesforce Is the World’s #1 CRM Today, over 100,000 of the world’s most innovative companies—large, medium, and small—use Salesforce to close bigger deals, faster. Using Salesforce is as easy as clicking a button, which means better adoption rates, and more effective collaboration, mobilization, and revenue growth. Why use Salesforce? Simple, because customers, analysts, and industry experts agree, when it comes to CRM, Salesforce is synonymous with ‘ease of use.’