One of the best applications of research & development is in the area of customer relationship management.
These points are the core of our Research & Development strategy :

• Getting valuable data for future market development.
• Finding out about new item possibility and acknowledgment by clients in the market prior to making an interest in testing and creating the item.
• Surveying cost responsiveness of clients.
  Observing new elements of items that can draw in clients and realizing what benefits and advantages they could give.
• Observing the secret parts of what an item has and how to use those viewpoints to get the in front of clients.
• Surveying the degree of consumer loyalty with the association explicitly in the fields of execution, innovation, quality, administration, cost, and fruition plan.
• Deciding solid perspectives for utilizing and frail viewpoints for making enhancements to at last increment fulfillment level in clients.
• Making a data set on the data of contenders and regarding this information base as the reference point or benchmark according to criticism from clients.
• Recognizing fundamental regions in which the association is driving the contenders and regions in which they are lingering behind them.
• Recognizing market patterns and explanations behind these patterns.
• Recognizing the purposes behind the unfortunate business and figuring out which regions are for the most part impacted by this.
• Giving business answers for run-of-the-mill issues from all viewpoints.
• Deciding on buying channels which the clients like. Do they favor online buys or human contact?
• Recognizing future points of view.